FAQs

How can IWT help me with a custom solution?

IWT offers custom solutions based on the needs of each specific facility. We will spend personal time assessing your facilities needs and carefully help you make decisions on what solution suites you best.

How can I see a demo of your software?

You may contact our sales department to receive information on how to schedule a product demo.

What types of software does IWT develop?

IWT develops software aimed at improving workflow and enhancing patient safety. We specialize in developing custom solutions to meet the needs of your facility. Our solutions include: clinical documentation software, interactive patient television, and user provisioning, among many others. For a full list of our offering of software solutions please visit our "solutions" section of the website.

What type of support does IWT offer during the installation phase?

A representative from IWT will be on-site of your facility during the installation process. We will be there from the beginning to ensure the installation process is a smooth transition. Once your facility has gone live, we will continue to offer around the clock support when needed.

What type of continuing support does IWT offer?

We understand that not all problems arise during the 8-5 working hours, that is why we offer 24 hours a day support, even during weekends.

Are your products certified?

Yes, our PICASO clinical documentation system has received 2011/2012 EHR Modular Certification under ICSA Labs' ONC-ATCB. For more information click here.